Aplicabilidad de los modelos de madurez de business intelligence a pymes

  1. JM. González-Varona 1
  2. A. López-Paredes 1
  3. J Pajares 1
  4. F Acebes 1
  5. F. Villafáñez 1
  1. 1 Universidad de Valladolid
    info

    Universidad de Valladolid

    Valladolid, España

    ROR https://ror.org/01fvbaw18

Revista:
Dirección y organización: Revista de dirección, organización y administración de empresas

ISSN: 1132-175X

Año de publicación: 2020

Número: 71

Páginas: 31-45

Tipo: Artículo

DOI: 10.37610/DYO.V0I71.577 DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Dirección y organización: Revista de dirección, organización y administración de empresas

Resumen

Las grandes empresas están totalmente involucradas en su transformación digital, y en concreto en el desarrollo de proyectos estratégicos de Business Intelligence (BI). Cuentan con una Estrategia Digital y directivos al más alto nivel gestionando el cambio. En las PYMES también se realizan proyectos de BI. En este trabajo se presentan los resultados de un estudio interpretativo realizado sobre una muestra de PYMES de diferentes sectores, que están realizando proyectos de BI. Estudiamos si los modelos de madurez en BI son válidos para las PYMES y su utilidad para analizar los proyectos y evaluar a su finalización los resultados

Referencias bibliográficas

  • Bharadwaj, A., OA El Sawy, PA Pavlou, and N. Venkatraman. 2013. “Digital Business Strategy: Toward a next Generation of Insights.” MIS Quarterly 471–82.
  • Burgelman, Robert A., Steven W. Floyd, Tomi Laamanen, Saku Mantere, Eero Vaara, and Richard Whittington. 2018. “Strategy Processes and Practices: Dialogues and Intersections.” Strategic Management Journal 39(3):531–58.
  • Caserio, Carlo and Sara Trucco. 2018. Enterprise Resource Planning and Business Intelligence Systems for Information Quality: An Empirical Analysis in the Italian Setting. Vol. 21.
  • Chanias, Simon, Michael D. Myers, and Thomas Hess. 2019. “Digital Transformation Strategy Making in Pre-Digital Organizations: The Case of a Financial Services Provider.” Journal of Strategic Information Systems 28(1):17– 33.
  • Creswell, John. 2013. “Qualitative Inquiry & Research Design: Choosing Among Five Approaches.” SAGE Publications 11.
  • Dedić, Nedim and Clare Stanier. 2016. Measuring the Success of Changes to Existing Business Intelligence Solutions to Improve Business Intelligence Reporting. Vol. 268.
  • Delone, William and Ephraim McLean. 1992. “Information Systems Success: The Quest for the Dependent Variable.” Information Systems Research 3:60–95.
  • Elbashir, Mohamed Z., Philip A. Collier, and Michael J. Davern. 2008. “Measuring the Effects of Business Intelligence Systems: The Relationship between Business Process and Organizational Performance.” International Journal of Accounting Information Systems 9(3):135– 53.
  • Fitzgerald, M., N. Kruschwitz, D. Bonnet, and M. Welch. 2014. “Embracing Digital Technology: A New Strategic Imperative.” MIT Sloan Management Review 55.
  • Giddens, A. 1984. The Constitution of Society: Outline of the Theory of Structuration. University of California Press.
  • Glazer, R. 1993. “Measuring the Value of Information: The Information-Intensive Organization.” IBM Systems Journal 32(1):99–110.
  • GrubljeÅ¡ič, Tanja and Jurij Jaklič. 2015a. “Business Intelligence Acceptance: The Prominence of Organizational Factors.” Information Systems Management 32(4):299– 315.
  • GrubljeÅ¡ič, Tanja and Jurij Jaklič. 2015b. “Conceptualization of the Business Intelligence Extended Use Model.” Journal of Computer Information Systems 55(3).
  • Hannula, Mika and Virpi Pirttimaki. 2003. “Business Intelligence Empirical Study on the Top 50 Finnish Companies.” Journal of American Academy of Business.
  • Hess, Thomas, Christian Matt, Alexander Benlian, and Florian Wiesböck. 2016. “Options for Formulating a Digital Transformation Strategy.” MIS Quarterly Executive 40(2):16–24.
  • Jasperson, Jon, Pamela E. Carter, and Robert W. Zmud. 2005. “A Comprehensive Conceptualization of Post-Adoptive Behaviors Associated with Information Technology Enabled Work Systems.” MIS Quarterly: Management Information Systems.
  • Kane, G. C. 2017. “Digital Maturity, Not Digital Transformation.” MIT Sloan Management Review.
  • Kane, G. C., Doug Palmer, A. N. Philips, David Kiron, and Natasha Buckley. 2015. “Strategy, Not Technology, Drives Digital Transformation.” MIT Sloan Management Review and Deloitte University Press (57181):27.
  • Klein, Heinz K. and Michael D. Myers. 1999. “A Set of Principles for Conducting and Evaluating Interpretive Field Studies in Information Systems.” MIS Quarterly: Management Information Systems 23(1):67–94.
  • Legner, Christine, Torsten Eymann, Thomas Hess, Christian Matt, Tilo Böhmann, Paul Drews, Alexander Mädche, Nils Urbach, and Frederik Ahlemann. 2017. “Digitalization: Opportunity and Challenge for the Business and Information Systems Engineering Community.” Business and Information Systems Engineering 59(4):301–8.
  • Li, Xixi, J. J. Po-An Hsieh, and Arun Rai. 2013. “Motiva- tional Differenc s Across Post-Acceptance Information System Usage Behaviors: An Investigation in the Business Intelligence Systems Context.” Information Systems Research (May 2015).
  • Lorenzo Ochoa, Oswaldo. 2016. “Modelos De Madurez Digital: ¿En Qué Consisten Y Qué Podemos Aprender De Ellos?” Boletin De Estudios Economicos 71(219):573–90.
  • Mintzberg, Henry and James A. Waters. 1985. “Of Strategies, Deliberate and Emergent.” Strategic Management Journal 6(3):257–72.
  • Morton, Josh, Alex Wilson, Robert Galliers, and Marco Marabelli. 2017. “Open Strategy and IT : A Review and Research Agenda.” 33rd EGOS Colloquium (July):0–24.
  • Myers, MD. 2013. “Qualitative Research in Business and Management.”
  • Myers, Michael and Michael Newman. 2007. “The Qualitative Interview in IS Research: Examining the Craft.” Information and Organization 17:2–26.
  • P. Luhn, H. 1958. “A Business Intelligence System.” IBM Journal October:314–19.
  • Papachristodoulou, Ekavi, Margarita Koutsaki, and Efstathios Kirkos. 2017. “Business Intelligence and SMEs: Bridging the Gap.” Journal of Intelligence Studies in Business 7(1):70–78.
  • Peppard, Joe, Robert D. Galliers, and Alan Thorogood. 2014. “Information Systems Strategy as Practice: Micro Strategy and Strategizing for IS.” The Journal of Strategic Information Systems 23(1):1–10.
  • Pettigrew, Andrew M. 1987. “Context and Action in the Transformation of the Firm.” Journal of Management Studies.
  • Pettigrew, Andrew M. 2012. “Context and Action in the Transformation of the Firm: A Reprise.” Journal of Management Studies 49(7):1304–28.
  • Piccinini, E., R. W. Gregory, and L. M. Kolbe. 2015. “Changes in the Producer-Consumer Relationship-Towards Digital Transformation.” Association for Information Systems AIS Electronic Library (AISeL) 109.
  • Ponelis, Shana R. 2015. “Using Interpretive Qualitative Case Studies for Exploratory Research in Doctoral Studies: A Case of Information Systems Research in Small and Medium Enterprises.” International Journal of Doctoral Studies 10:535–50.
  • Popovič, AleÅ¡, Ray Hackney, Pedro Simões Coelho, and Jurij Jaklič. 2012. “Towards Business Intelligence Systems Success: Effects of Maturity and Culture on Analytical Decision Making.” Journal of Decision Support Systems.
  • Reinschmidt, Joerg and Allison Francoise. 2000. “Business Intelligence Certification Guide.” IBM International Technical Support Organization.
  • Ruiz-Martín, C, Villafáñez, F; López-Paredes, A., Wainer, G (2017). "Impact Of Business Intelligence In Organi- zational Resilience". INFORMS Annual Meeting. Hou- ston.
  • Sánchez-Marín, Gregorio, Antonio Sánchez, Rosa María Batista-Canino, Antonio Calvo-Flores Segura, Igna- cio Danvila del Valle, Julio Diéguez-Soto, Escobar Bernabé, Domingo Garcia-Perez-de-Lema, José María Gómez Gras, Ricardo Hernández Mogollón, Juan Jimenez-Moreno, Francisco Javier Martínez García, Pablo Antonio Muñoz Gallego, C. Lázaro, and Francisco Somohano. 2018. Análisis Estratégico Para El Desarrollo de La PYME En España. Informe PYME España 2018. FAEDPYME.
  • Schultze, Ulrike. 2000. “A Confessional Account of An Ethnography about Knowledge Work.” MIS Quarterly 24:3–41.
  • Shanks, G., N. Bekmamedova, Frédéric Adam, and Mary Daly. 2012. “Embedding Business Intelligence Systems within Organisations.” Journal of Frontiers in Artificial Intelligence and Applications 238:113–24.
  • Solis, Brian and Aubrey Littleton. 2017. “The 2017 State of Digital Transformation.” Research Report. Altimeter, a Prophet Company, 1–38.
  • Stone, Merlin David and Neil David Woodcock. 2014. “Interactive, Direct and Digital Marketing: A Future That Depends on Better Use of Business Intelligence.” Journal of Research in Interactive Marketing 8(1):4–17.
  • Tavakoli, Asin, Daniel Schlagwein, and Detlef Schoder. 2017. “Open Strategy: Literature Review, Re-Analysis of Cases and Conceptualisation as a Practice.” The Journal of Strategic Information Systems 26:163–84.
  • Trkman, Peter, Kevin McCormack, Marcos Paulo Valadares De Oliveira, and Marcelo Bronzo Ladeira. 2010. “The Impact of Business Analytics on Supply Chain Performance.” Decision Support Systems 49(3):318–27.
  • Tvrdíková, Milena. 2007. “Support of Decision Making by Business Intelligence Tools.” Pp. 364–68 in 6th International Conference on Computer Information Systems and Industrial Management Applications, CISIM.
  • Venkatesh, V., MG Morris, GB Davis, and FD Davis. 2003. “User Acceptance of Information Technology: Toward a Unified View.” MIS Quarterly.
  • Venkatesh, Viswanath and Hillol Bala. 2008. “Technology Acceptance Model 3 and a Research Agenda on Interventions.” Decision Sciences 39(2):273–315.
  • Walsham, Geoff. 1993. “Interpreting Information Systems in Organizations.” The Journal of the Operational Research Society 44.
  • Walsham, Geoff. 1995. “Interpretive Case Studies in IS Research: Nature and Method.” European Journal of Information Systems 4(2):74–81.
  • Westerman, G., C. Calméjane, D. Bonnet, P. Ferraris, and A. McAfee. 2011. “Digital Transformation: A Roadmap for Billion-Dollar Organizations.” MIT Center for Digital Business and Capgemini Consulting 1:1–68.
  • Yeoh, William and Andy Koronios. 2010. “Critical Success Factors for Business Intelligence Systems.” Journal of Computer Information Systems 50(3):23–32.
  • Zeng, Li, L. Xu, Z. Shi, M. Wang, and W. Wu. 2006. “Techniques, Process, and Enterprise Solutions of Business Intelligence.” Pp. 4722–26 in 2006 IEEE International Conference on Systems, Man and Cybernetics. Vol. 6.
Fuente de los datos: Dialnet