Key factors in Knowledge Sharing Behavior in Virtual Communities of PracticeA Systematic Review

  1. Hernández-Soto, Roberto 1
  2. Gutiérrez-Ortega, Mónica 1
  3. Rubia-Avi, Bartolomé 2
  1. 1 Departamento de Teoría e Historia de la Educación, Facultad de Educación, Universidad Internacional de la Rioja, Logroño, España
  2. 2 Departamento de Pedagogía, Facultad de Educación y Trabajo Social, Universidad de Valladolid, Valladolid, España
Revista:
Education in the knowledge society (EKS)

ISSN: 2444-8729,  1138-9737

Año de publicación: 2021

Número: 22

Tipo: Artículo

DOI: 10.14201/EKS.22715 DIALNET GOOGLE SCHOLAR lock_openAcceso abierto editor

Otras publicaciones en: Education in the knowledge society (EKS)

Resumen

Las Comunidades de Práctica Virtuales (VCOP) son entornos ampliamente reconocidos como instrumentos para la gestión de conocimiento y, de manera incipiente, se están empezando a valorar sus contribuciones desde el punto de vista sociocultural. Sin embargo, las VCOP son contextos de participación complejos por su naturaleza sociotécnica y sociocultural. Los mecanismos de participación, particularmente el comportamiento de compartir conocimiento (KSB), se han abordado desde fundamentos teóricos y métodos de investigación extremadamente heterogéneos. Como resultado, se ha identificado una gran dispersión de factores y dimensiones. Este artículo trata de presentar una visión general que resuma y sistematice los factores clave del KSB en las VCOP. Este artículo presenta una revisión sistemática sobre el KSB en las VCOP, basada en 42 estudios recuperados de WOS, SCOPUS y Science Direct. La revisión se ha realizado utilizando el modelo PRISMA. La selección y síntesis cualitativa de los artículos se ha enriquecido utilizando Nvivo para codificar y analizar los artículos a texto completo. Los resultados sugieren que el KSB en las VCOP tiene un carácter multidimensional y multifactorial que incluye factores personales, interpersonales, contextuales y tecnológicos. La tipología de factores que se presenta podría ser utilizada en contextos académicos para desarrollar nuevas investigaciones teóricas o empíricas, o como en contextos profesionales para implementar VCOPs en instituciones de diversos sectores. Nuevos instrumentos de evaluación sobre el KSB en las VCOP podrían basarse en esta tipología.

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