Publications in collaboration with researchers from Manhattan College (2)

2020

  1. Have an omnichannel seamless interaction experience! Dimensions and effect on consumer satisfaction

    Journal of Marketing Management, Vol. 36, Núm. 17-18, pp. 1731-1761

  2. The future of omnichannel retailing: Will apparel shopping habits be permanently impacted by COVID-19? A cross cultural proposal.

    Congresso Latino Americano de Varejo e Consumo (CLAV)