Benefits from the standardisation of the complaint management system
ISSN: 1478-3371, 1478-3363
Année de publication: 2021
Volumen: 32
Número: 7-8
Pages: 737-757
Type: Article
ISSN: 1478-3371, 1478-3363
Année de publication: 2021
Volumen: 32
Número: 7-8
Pages: 737-757
Type: Article