Public Employee Acceptance of New Technological Processes: The case of an internal call centre

  1. Antón, C.
  2. Camarero, C.
  3. San José, R.
Journal:
Public Management Review

ISSN: 1471-9045,  1471-9037

Year of publication: 2014

Volume: 16

Issue: 6

Pages: 852-875

Type: Article

DOI: 10.1080/14719037.2012.758308 GOOGLE SCHOLAR
Data source: Scopus