Organizational antecedents to designing a comprehensive complaint management system

  1. Phabmixay, C.S.
  2. Rodriguez-Escudero, A.I.
  3. Rodriguez-Pinto, J.
Revue:
Journal of Management and Organization

ISSN: 1833-3672

Année de publication: 2021

Volumen: 27

Número: 3

Pages: 481-506

Type: Article

DOI: 10.1017/JMO.2018.73 GOOGLE SCHOLAR lock_openUVADOC editor